Luke's Lobster is a seafood restaurant chain that serves premium seafood in their shacks, local grocery stores, and through direct shipping from the coast of Maine. They offer dinner and lunch specialties and have services like delivery, catering, takeout, walk-ins, and are kid-friendly. Luke's Lobster has several locations in New York City such as East Village, Upper East Side, Upper West Side, Financial District and Plaza Food Hall. They also have branches in Bethesda and Georgetown in DC, Philly, and Brooklyn Bridge Park. The brand is known for its sustainable fishing practices that ensure the freshest quality seafood.
Locations
Brooklyn
11 Water Street Closing at 20:00
Manhattan
426 Amsterdam Avenue
89 E 42nd Street, Grand Central Terminal Dining Concourse Track 111
242 E. 81st Street
26 S William Street
124 University Place
What people say
Luke's Lobster is a popular seafood chain that originated in the heart of Maine and has since made its way to several cities across America, including New York. The restaurant prides itself on serving sustainably sourced seafood dishes, particularly lobster rolls, which have gained a cult following among foodies and seafood lovers alike. However, as with any popular brand, Luke's Lobster has garnered both positive and negative reviews from customers who have experienced their food and service.
Online reviews and comments are an essential part of the modern consumer experience. With the rise of e-commerce and digital marketing, customers have become increasingly reliant on online feedback from other consumers when making purchasing decisions. Online reviews offer valuable insights into the quality of a product or service, as well as the credibility of the brand. In the case of Luke's Lobster, customer reviews have played a significant role in shaping the restaurant's reputation.
Positive reviews of Luke's Lobster often praise the restaurant's commitment to sustainability and ethical sourcing practices. Many customers appreciate the fresh and high-quality seafood, particularly the famous lobster rolls. The casual atmosphere and friendly staff also earn high marks from reviewers. One customer wrote, "The lobster roll here is amazing! The bread is soft and buttery, and the lobster meat is sweet and juicy. Plus, it's great to know that they source their seafood sustainably." Another wrote, "Luke's Lobster is my go-to spot for a quick seafood fix. The staff is always friendly, and the food never disappoints."
However, not all reviews of Luke's Lobster are glowing. Some customers have complained about long wait times during peak hours and overcrowded seating areas. Others have noted that the prices are high compared to other seafood restaurants in New York City. Negative experiences with food quality and taste have also been reported by some customers. One reviewer wrote, "I was really disappointed with my lobster roll. The bread was stale, and the lobster meat was tough and overcooked. For the price I paid, I expected better." Another wrote, "The restaurant was so crowded that we had to wait outside for over 30 minutes just to get a table. Once we were seated, the food was mediocre at best."
Despite some negative reviews, Luke's Lobster remains a popular destination for seafood lovers in New York City. The restaurant's commitment to sustainable sourcing and high-quality ingredients has earned it a loyal following. Overall, online reviews and comments provide valuable feedback for Luke's Lobster and other brands. By listening to customer feedback and making improvements where necessary, businesses can continue to grow and succeed in a competitive marketplace.